Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton, and she is the author of the bestselling book, “Creating Superfans.” Brittany discusses what it was like to compete on Shark Tank, and how we can all turn our customers or clients into lifelong advocates.